Apie CRM - santykių su klientais valdymą. Apie galingą valdymo sistemą, atveriančią vartus link įmonės klestėjimo arba negailestingai pasmerkiančią smukti. Tegyvuoja išmanantys ir vargas nesupratusiems! 10 geriausių socialinio CRM tiekėjų. Pirmadienis, gegužės 05, 2014.

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Provides comprehensive information on CRM. Wednesday, August 27, 2008. The origin of Online CRM. Software automation was the need of the hour but the lack of a single comprehensive platform that integrates all departments of software was apparent. Onsite CRM was a distant and far too expensive proposition for small companies to venture into. CRM tools are hosted by a third party web host, typically the software vendor. These services are then delivered over the internet.

One of the better CRM blogs on the web has moved and undergone a redesign. The same quality commentary and test-drives have returned. The new CRMinsider also features whitepapers and articles. Has Technology Killed CRM Strategy? August 16, 2007. Great post at CRM Daily about the impact of technology on CRM strategy. Saw a great quote on an old Seth Godin post on why CRM is dead.